I am a digital humanities scholar working in the field of technical communication focused on experience architecture. My research interests include social user experience, participatory culture, and digital rhetoric.
My work has been published in Technical Communication Quarterly, Kairos, the Journal of Business and Technical Communication, Technical Communication, Participations: The Journal of Audience and Reception Studies, SIGDOC, and others. My book, Social Media in Disaster Response, is the first in the Association of Teachers of Technical Writing series by Routledge.
My work has been funded by the National Endowment for the Humanities (NEH), the Institute of Museum and Library Services (IMLS), and my home institutions. These funded projects include Archive What I See Now, the Digital Dissertation Depository, Analyzing Ojibwe and Cherokee Manuscripts: Proof of Concept for a Digital Archive, and others.
My recent projects in WIDE include:
- Fan Experiences of Participatory Memory. This project is focused on understanding collective memory produced by a grassroots, participatory culture, specifically looking at how fans celebrate and mourn across physical and digital spaces. This project is part of our Experience Architecture research track.
- Digital Archiving of Events Online. This working group is building technologies that will allow digital humanities scholars to live archive events as they happen online. Example events include the Olympics, acts of terrorism, and product releases. This project is part of our Experience Architecture research track.
- Organization structures of and oppositions to organizations led by and created for woman. Through projects conducted with the founders of Ladies that UX, 221B Con, and Women in Technical Communication, this project seeks to understand how organizations created by women and aimed largely at an audience of women is organized and managed.
- Digital Dissertations. Our project team has conducted preliminary research for creating a network of digital dissertation authors. This project is part of our Pedagogy and Experience Architecture research tracks.
- Digital Disaster Communication. This project is largely retired, but we are still available to help with disaster communication and analysis. This book was the outcome of a 10 year study of how people communicate online during times of disaster. This project was part of our Experience Architecture research track.